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In our connected world, you deserve the same streaming, telecommuting, conferencing, and other tools that people across the world rely on. Consolidated is pleased to introduce Consolidated Fiber, our fiber optic network that will deliver high-speed internet to improve your quality of life. Construction began with a pilot project—and the first customers received fiber internet service in June 2018. From here, we’ll continue to expand the Consolidated Fiber network, with priority on the communities where our members live.
We want to hear from you! Our construction schedule will depend, in part, on member demand, so fill out the form on this website to let us know you want high-speed Internet service from Consolidated Fiber! The full project will take multiple years, and our commitment to completing the project for our members—for you—will continue strong.
Check the website for continuing updates on the project. View more information on services and pricing.Consolidated. Light up your life.
Don’t be frustrated by slow or unreliable Internet—get turned on and plugged in. Experience the convenience of 100% Fiber Internet from Consolidated.
What are the advantages of Consolidated Fiber?
Power your digital life. Surf, store your pictures and videos to the cloud, stream your favorite movies and shows in HD, all without annoying buffering. Our service is symmetrical giving you download and upload speeds of up to 100 Mbps—all without data caps.
The ideal plan for the connected family. With this package, everyone in the family (and friends that visit) can surf, stream movies and music, access security cameras, and play games online on multiple devices all at the same time. Our service is symmetrical giving you download and upload speeds of up to 250 Mbps—all without data caps.
Clocking in at 10 times faster than our Fiber 100 plan, this is the package for the family struggling to support the explosion of internet connected devices. Many homes have more than 30 internet enabled devices which is why we created this plan. If you work from home, watch videos online, stream music, play video games, and have smart home devices such as thermostats and security systems, this is the plan for you. Our service is symmetrical giving you up to 1000 Mbps of download speed and up to 1000 Mbps of upload speed—all without data caps.
If you’re a serious gamer, boost your gaming advantage with this plan. Gamer Gig is built with the serious gamer in mind. Traffic is prioritized on our all fiber network so that you get the speed and super low latency resulting in maximum throughput needed for gaming. When you’re not gaming, you can still work from home, watch videos online, stream music, and have smart home devices such as thermostats and security systems. Our service is symmetrical giving you up to 1 Gig of download speed and up to 1 Gig of upload speed—all without data caps.
Consolidated’s CrowdFiber site is now using color to better communicate the various fiber zone stages. Simply locate your zone and note its color. Check back often and stay up-to-date with what’s happening in your area.
Green means go! Construction is complete and service is active. We are still accepting new fiber internet customers in these areas.
Consolidated Cooperative is using color to better communicate the various fiber zone stages. Simply locate your zone and note its color. Zones in pre-registration are shown with a gray progress bar. Yellow indicates zones in the planning and design phase, and zones with an orange progress bar indicate zones in the sign up and commitment phase. Zones in the construction phase are represented by dark orange. Check back often and stay up-to-date with what’s happening in your area.
3:44pm January 15, 2019
Like many other businesses and services, Consolidated Fiber is impacted by the partial government shutdown in our country.
Consolidated Fiber is paying its construction costs primarily using loans from The United States Department of Agriculture’s Rural Utilities Service (RUS) agency. RUS administers programs that provide much-needed financing for infrastructure or infrastructure improvements to rural communities, including telecommunications projects like Consolidated’s fiber network.
At this point, Consolidated Fiber is unable to access funds from RUS due to the shutdown. The result is that we are unable to fund active engineering for new fiber zones and new fiber mainline construction until the shutdown concludes and those funds are released.
We sincerely apologize and are just as frustrated as you for the inconvenience this interruption creates for those waiting to receive Consolidated Fiber’s broadband internet service. We are monitoring the situation closely, but we cannot move forward until funding from RUS becomes available.
10:30am December 12, 2018
By bringing fiber internet to your neighborhood, Consolidated is changing lives. Our mission is important, and we want to get it right because you’re depending on us.
However, weather, waiting for equipment to arrive, and availability of work crews (especially during the holidays) all have an impact on how quickly we’re able to get to your area and get your home connected to our broadband internet service.
We know you’re more than ready for Consolidated Fiber. You tell us every day. Rest assured: If you live in one of our fiber zones, Consolidated Fiber is making its way to you. In fact, we’re just as excited as you are, and we can’t wait to light up your life!
8:12am November 6, 2018
Want to help Consolidated Fiber spread the word about our new
fiber internet service? Give us a call at 800-421-5863 and talk to one of our
service specialists. We’ll be glad to get some of our super, already-created
marketing materials out to you. You’re free to distribute them to your friends
and neighbors in Consolidated’s service area. Again, just give us a call. We’ll
either mail them or drop them by your home or office.
We sincerely appreciate your willingness to help!
Friendly reminder: Please don’t place any of Consolidated’s promotional materials in U.S. mailboxes. It is illegal to do so.
9:34am October 24, 2018
Since announcing plans to offer fiber internet service, the Consolidated
Cooperative team has been busy planning, designing, and constructing a fiber
optic network throughout our cooperative territory. The first area where we are
offering Consolidated Fiber service was in the Houseman fiber zone. Ninety
percent of the homes in that zone signed up for the service. All those
customers are now experiencing the life-changing difference of Consolidated
Fiber. In a survey conducted by an outside research firm, all respondents
reported 100% satisfaction with the service.
Here are some of the fabulous comments we’ve received from happy customers:
always on and works perfectly.
· The attention that was given to my install was exceptional. The service quality I have had zero issues with. I have not experienced any outages. It is very stable.
· I would give it a 15 (the scale was 1 to 5). I am bragging about it. Just keep doing what you are doing.
Since offering service in the Houseman fiber zone back in June, we have gone on to construct and install fiber internet service in the Ostrander North and Ostrander South fiber zones. We have already installed or are scheduled to install service to 380 people in these zones.
We continue to move forward with our plans to bring fiber internet service to everyone in our cooperative service area. We are currently in the planning and construction phase in six additional zones including Candlewood West, Candlewood-Shauck, Mt Gilead-Williamsport, Centerburg, Centerburg SW, and Olive Green. Those not in those areas are still encouraged to sign up as we are making plans for further expansions now.
Thank you for your patience as we work to bring Consolidated Fiber internet service to all our cooperative members. We are making our 2019 construction plans now and plan to announce those soon. We encourage those in zones not in the 2018 construction schedule to continue to register and spread the word to help us use that interest in our planning.
11:25am October 19, 2018
100 Percent Satisfied!
According to results from a recently-commissioned survey, it was discovered that Consolidated Fiber customers report 100 percent satisfaction with their new fiber internet service.
Case in point, meet Consolidated customer David Snyder. Once his new internet service was up and running, David was able to connect Wi-Fi to his phone.
A self-described “techy guy” whose house is “wired,” David had been unable to take advantage of many of the life-enhancing devices in his home. During the installation process, a Consolidated technician even helped him connect his thermostat to Wi-Fi.
How about you? Have you signed up for Consolidated Fiber? If
not, you can do it right here, right now by completing the information at the
top of this page.
11:10am September 21, 2018
its work to bring super-fast, affordable, and reliable fiber internet to the
homes of our members. The infrastructure is installed in Ostrander North and
South fiber zones, and scheduling members-customers in those zones for connection
began after Labor Day.
The plan is to begin construction in six more zones before the end of this year: Candlewood West, Candlewood-Shauck, Mt Gilead-Williamsport, Centerburg, Centerburg SW, and Olive Green.
11:07am August 23, 2018
Where? Scioto Township Hall - 3737 Ostrander Rd. from 7:30 am - 8:45 am AND Consolidated Cooperative, 4993 St. Rt. 521, Delaware from 9:00 -10:00 am
Where? Consolidated Cooperative, 5995 St. Rt. 95, Mt. Gilead, 7:30 am - 8:30 am AND the former Johnsville Volunteer Fire Department, St. Rt. 314, Johnsville, from 9:00 -10:00 am
We look forward to seeing you!
4:53pm August 1, 2018
Ostrander sign up for Consolidated’s fiber internet service between
now and October 31, and you’ll get connected within 90 days. If you’ve already expressed
interest by signing up on this website but haven’t fully committed, simply log
in and pay $25 for a portion of the installation fee – with the balance due
showing on your first bill.
What are you waiting for, Ostrander North and South? Sign up today and take care of your installation fee, right here on this website – right now.
4:49pm July 3, 2018
The first Consolidated Fiber services have been activated this week in the Houseman Zone! Providing fiber internet service to our members is one of the biggest, most exciting, and rewarding projects we have ever taken on and we watched first hand as quality of life was enhanced for many members. From home automation hookup to the kids zooming along on their ipads, it truly was an exciting moment. We understand the eager anticipation you all have to get consistently high performance in internet, both reliably and affordably, and appreciate your patience as we progress in the fiber initiative!
3:58pm June 15, 2018
Are you wondering where your zone stands? How many more commitments* do you need to bring Fiber to your home? The update is in for Ostrander North and South zones. Ostrander North needs 239 more commitments, and Ostrander South needs 102 more for Fiber construction to begin in your zone!
Use the newly added feature - the Send a Postcard Invitation! Choose up to 5 neighbors and send them a "FIBER IS COMING" postcard, simply by selecting this option under "My Dashboard." You can also choose to send an email invitation. Both are great ways to spread the word.
BUT the best thing you can do is become a Consolidated
Fiber Champion! Champions encourage their neighbors to sign up for fiber
internet. They also distribute yard signs, door hangers, and flyers.
Consolidated has an assortment of marketing materials to help you start your
own grassroots campaign to bring this life-changing service to your rural community.
If you’re interested in becoming a Consolidated Fiber Champion, look for “Want
to be a Champion?” in your CrowdFiber profile, select Yes – and we’ll
reach out to you!
*registered and paid
3:51pm May 31, 2018
The most frequently-asked question Consolidated Fiber receives is this: “When can I get service?”
We’re excited to bring you internet service like no other in the area, and we want to get it to you as soon as we can. Consolidated would love to be able to build fiber internet—ASAP—to everyone who wants it, but that’s just not logistically or financially feasible. You have our word that we are working as quickly as we can. We invite you to visit fiber.consolidated.coop often to stay up-to-date with what’s happening in your fiber zone.
If an area remains in Pre-Registration, there could be a few reasons for this; however, the main reason is that we have received more interest from other residents in other fiber zones.
To make residential fiber internet possible in their respective area, each fiber zone community needs to work together to show support and commitment for the service. This helps Consolidated know where to apply resources.
If you want to help move things along more quickly in your zone, the best thing you can do is become a Consolidated Fiber Champion. Champions encourage their neighbors to sign up for fiber internet. They also distribute yard signs, door hangers, and flyers. Consolidated has an assortment of marketing materials to help you start your own grassroots campaign to bring this life-changing service to your rural community.
In addition, a newly added feature is the Send a Postcard Invitation! You can choose up to 5 neighbors to send a "FIBER IS COMING" postcard to by selecting this option under "My Dashboard". You can also choose to send an email invitation as well. Both are great ways to pass the word.
If you’re interested in becoming a Consolidated Fiber Champion, look for “Want to be a Champion?” in your CrowdFiber profile, select Yes – and we’ll reach out to you!
7:45pm May 22, 2018
Providing fiber internet service to our members is one of the biggest, most exciting, and rewarding projects we have ever taken on. The decision to offer Consolidated Fiber was made by Consolidated Cooperative’s Board of Directors less than one year ago and, since that time, we have been actively working to realize our goal of providing fiber internet service to all members throughout our electric service territory. We want to take the opportunity to update you on our progress.
Earlier this spring, we announced that construction of the fiber-optic network had begun in the Houseman fiber zone. Houseman was chosen as the first build area, or pilot zone, because of its small size, lack of internet service availability, and the amount of interest shown by members living in that zone. We are excited to announce that we are on schedule to begin offering service to customers in the Houseman fiber zone in early June.
The good news doesn’t stop there. We have completed fiber network planning and design in eight additional fiber zones and are preparing to begin construction in one or more of those fiber zones. We are currently accepting orders for service in Ostrander North and Ostrander South, and we will soon be accepting orders in the other fiber zones where planning and design is complete. Once we hit zone specific sign up goals (signing up involves selecting an internet plan and paying an installation fee), we will move your fiber zone to the construction phase, which could begin as soon as this summer.
Response from our members has been extraordinary. We know it can be frustrating for you to realize that your community may not be able to get fiber as soon as others. With more than 1,878 miles of electric lines in eight counties, it takes a lot of planning and construction over several years to provide service to all members. We would love to communicate that we will be reaching all our members in a very short time. The reality is, however, that the magnitude of the project and the considerable costs involved require us to project full deployment over a period of five to six years. We know you are excited—we are, too, and will be working diligently to bring fiber internet to you as soon as we can. Ultimately, our goal is that every home and business in Consolidated Cooperative’s service area will have access to high-speed fiber internet.
You and your neighbors have significant influence over the schedule of when your area will be served. Using this website, register your interest (no payment or commitment is required until your fiber zone reaches the sign-up phase) and encourage your neighbors to do the same. There are many factors that contribute to our construction schedule, including costs and other considerations. That said, your interest, and your neighbors’ interest, is one of the most important factors. Please submit only one registration per address. Not sure if you have registered? Give our office a call.
We send sincere thanks to every single member for your continued support.
4:55pm May 18, 2018
Consolidated’s CrowdFiber site is now using color to better communicate the various fiber zone stages. Simply locate your zone and note its color. Check back often and stay up-to-date with what’s happening in your area.
1:47pm April 4, 2018
Consolidated is not only committed to bringing fiber internet to
the rural areas we serve, but we also want to help our members use this
life-enhancing tool effectively, efficiently, and safely. This is the first of
a series of updates that will appear on crowdfiber over the next several
months that we hope you and others in your household will find helpful.
If you haven’t used social media before, it can be a confusing landscape. You may fear you’ll never understand the different services available. This quick guide will give you an introduction to what’s out there, who’s using it, and whether you might want to give it a try.
1. Facebook. With 2 billion monthly active users, Facebook is still where the majority of the country (and much of the world) gathers to share news about their lives and keep up with their friends and family. On Facebook—which works equally well on computers or smart phones—you can post photos and videos, share links you like, and even put out a live video to the world. On Facebook, you and your friends have to agree to be friends (one requests to be friends and the other accepts), and you can limit what you post so only your friends see it.
2. Twitter. Twitter is like Facebook, with two important distinctions. First, Twitter only gives you 280 characters for your posts, so you have to say things fairly concisely. Also, with Twitter the norm is that anyone can follow your account (unless you restrict your account), so usually what you post is public.
3. Instagram. Instagram is more popular among young people than Facebook, though it is owned by Facebook. Instagram is all about the visual, so to write an Instagram post, you have to include a picture or video along with text. Like Facebook, Instagram also allows live video, and you can choose whether to keep your account to your friends or to share your posts publicly. Instagram is much more frequently used on smart phones than computers—on a computer, the Instagram interface is limited.
4. LinkedIn. LinkedIn is similar to Facebook in many ways, but instead of posting personal information, LinkedIn is a place to share professional information. The profile you set up in LinkedIn is like an online résumé, and the site is generally used for professional networking or job hunting.
5. Pinterest. Remember when we all had bulletin boards, and we pinned the things we liked most—pictures of loved ones, cartoons, inspirational quotes, and more—on them? Pinterest is an online version of the bulletin board. You can make several boards for people to check out, each with its own focus based on your interests. Pinterest creates an attractive board based on the links you share there, showing your friends (or the world) what you’re interested in.
Ready to start? These sites are only the tip of the social media iceberg, but they constitute the most used sites on the internet. Just remember to check your privacy settings when you get started, and you’ll be on your way. See you around the internet!
5:58pm March 5, 2018
Since the foundations of Delaware Rural Electric Cooperative and Morrow Rural Electric Cooperative in 1936, and continuing through our merger in 1996 when we became Consolidated Electric Cooperative, Inc., our purpose has always been simple: to bring quality of life services safely, reliably, and affordably to our members and communities in environmentally responsible ways.
As we introduce new services like fiber internet, our name—“Consolidated Electric Cooperative”—no longer quite fits all that we do. From now on, we will call ourselves simply Consolidated Cooperative. Under the umbrella of Consolidated Cooperative, our electric, internet, natural gas, and propane services will be called Consolidated Electric, Consolidated Fiber, and Consolidated Gas.
In addition to announcing our name and logo change, we are excited to announce that we will begin construction on a fiber-optic network in April 2018, with the first customers receiving internet service in May. Select residents located in western Delaware county will be the first residential locations to receive Consolidated Fiber internet service. We chose the pilot area because of its small size, lack of internet service availability, and the amount of interest shown by members living in the area.
The fiber-optic network we are building will introduce speeds up to 1 Gigabit per second, which is 100 times faster than the national average of 10 Megabits per second. Expansion of the fiber network will continue for multiple years, eventually expanding throughout Consolidated’s electric service area.
Thank you again for your interest in Consolidated Fiber. We look forward to keeping you updated on our progress.
11:07am February 7, 2018
Frustrated by paying for television channels you don’t watch?
More and more people are “cutting the cord” these days—meaning they are letting their traditional cable or satellite service go and using other, more convenient, streaming options. Are you ready to cut the cord, but you’re not sure what your other options are? Read on!
The good news is that a powerful Internet connection—like what we will provide with Consolidated Fiber—is your key to a world of entertainment options. Here’s an easy guide to getting the entertainment you want, without using cable:
Consolidated Fiber is committed to delivering the high-speed Internet you need, so you can tackle step 1 of the list above!
1:53pm January 25, 2018
Late last year, the Federal Communications Commission (FCC) removed some of the consumer protections, popularly known as “net neutrality.” We know there may be some concern about what the end of net neutrality means for you and your Internet service. Briefly, we’ll describe what net neutrality means and our response to the FCC’s action.
The phrase “net neutrality” is most commonly used in reference to restrictions put in place by the FCC in 2015. These restrictions kept Internet Service Providers (ISPs)—the companies that provide Internet service to consumers and businesses, like we will in the near future—from privileging certain types of content. It was required that every website be treated neutrally (hence “net neutrality”)—every website should load as quickly or cost the same to deliver as any other website. For example, without net neutrality, an ISP could charge Company A premium prices to load their content as fast as Company B (this is called throttling). The increase in price Company A pays would, likely, be passed on to Company A’s customers. Or, for another example, an ISP could choose to load their competitors’ websites far more slowly than their own or block them altogether, so customers who currently have service with that ISP find it difficult to switch providers (this is called blocking). Although there are pluses and minuses to the net neutrality restrictions, their intent was to protect consumers. The end of net neutrality means that ISPs can choose whether to throttle or block other websites if they desire.
We want you to know that we will follow the original net neutrality restrictions from 2015, even if the FCC no longer requires us to do so. We believe equal access to every part of the Internet—without throttling or blocking—is not only desirable for you, our members, but also in the best interest of the communities we serve. Your trust is far more important than any revenue to be made by the end of net neutrality.
We look forward to offering our first members Fiber Internet service this summer. From there, we’ll continue to expand the Consolidated Fiber network, with priority on the communities where our members live. The full project will take multiple years, and our commitment to completing the project for our members—for you—will continue strong.
7:48pm January 19, 2018
Consolidated’s initiative to bring blazing-fast and affordable Internet to the rural areas we serve is now off the drawing board and out in the field.
While there’s no getting around the fact that this is a multi-year project, Consolidated has hired an engineering firm to identify all of the infrastructure needed to create a fiber optical network connected to your home. They’re identifying trial and Phase I areas, so be sure to check back regularly for that announcement. Our plan is to roll out the service and light up the first phase of homes in late spring or early summer of this year.
You may have seen – or will see – contractors working in our service area. Their vehicles sport a “Consolidated” sign. Some of them are surveying and staking, and others, with clipboards in hand, are conducting pole-to-pole data collection. Their goal is to connect existing poles to homes, and analyze where installation of new poles is required.
The cooperative also has some new full-time faces who will help our Service Specialists serve you when it’s time to sign up for Internet service.
And that’s not all. Consolidated is continuing to hire. The fiber-to-the-home project is opening up opportunities for local employment, so if you are job hunting be sure to visit https://consolidated.bamboohr.com/jobs/.
Thank you for your continued interest.
Until the next update,
Your team at Consolidated
12:44pm October 4, 2017
To say that we are excited to be announcing our commitment to bringing fiber Internet service to our members and communities does not do justice to how we feel. Our enthusiasm stems not from any selfish thoughts as a business (after all, our gain is your gain since you are the cooperative), but only from our ability to meet your needs and desires with high quality service and reasonable prices.
We understand the eager anticipation you have to get consistently high performance both reliably and affordably, and appreciate your patience as we have been planning carefully how best to proceed. Certainly, the logistics of how and where we build, what services we offer, and how to make best use of our resources has been a significant undertaking. However, we have also spent considerable time planning how best to communicate with you all throughout this immense project; it is this planning that has prevented us from announcing our intentions before now.
Rest assured, we would love to communicate that we will be reaching all of our members in a very short time. The reality is, however, that the magnitude of the project and the considerable costs require us to project full deployment over a period of five to six years. The good news is that you and your neighbors have significant influence over the schedule of when your area will be served. Using this web site, register your interest and encourage your neighbors to do the same. There are many factors that contribute to our priorities; however, interest levels of our members is one of the very important considerations.
For those of you who are not members of Consolidated Electric but live near where we serve, do not lose heart! As we build out to our members, we will be evaluating the practicality of serving other areas that might help us accelerate our full deployment to our members. So please feel free to register (and encourage your neighbors, too); just know that we will be focusing primarily on serving our members first.
Again, thank you for your past and continuing patience. As we move forward, we will use this site and other media to keep you up-to-date with our planning and our progress.
9:30am July 5, 2017
Thank you for using Consolidated Electric’s Crowd Fiber form to express your opinions regarding Fiber to The Home (FTTH). We have received a lot of great feedback and have been fielding many questions regarding when FTTH will be available, how much will it cost, and what services will be offered. While we really don’t have firm answers to these questions available today, we can let you know we are working diligently to get these answers for you.
We are still in the process of completing our business plan to present to the board of directors for their guidance. As you can imagine, there are a lot of moving parts to starting a business of this magnitude. If CEC enters the residential broadband business, we want to make sure we’re able to provide the best possible Internet service, at an affordable price point for each of you, and at the same level of customer-focused service you expect from our electric and gas services.
We anticipate presenting our business plan to the board during their July meeting and hope to have a direction from them by the end of August. These dates are not firm and could move, but today these are our target dates. We will be able to start answering questions once we have direction from the board. We understand quality high-speed Internet service has become a necessity for most homes and businesses and want to make sure we are prepared to ‘get it right’ for you, if and when we have full support and a clear business plan for success.
Thank you for your patience as we continue the preparation and formalization of your business plan. We hope to have very positive news within the next 60 to 90 days.
1:55pm March 31, 2017
Our consultant has completed the initial feasibility study to provide our residential members with broadband services. Now, our consultant is in the process of completing our business plan and initial engineering studies. The next important milestone will be the end of the second quarter 2017 when we will have a definitive direction at that time.
What can you do? Continue to encourage your neighbors, friends and family to register and complete the survey located at https://consolidated.crowdfiber.com. We will continue to use the survey information to refine product packages, pricing, and interest. Watch for continued updates on the crowdfiber website, CEC's website and Facebook page.
Thank you for your continued interest and patience in CEC's broadband to the home initiative. It is a long and arduous process. We continue to be amazed and pleased by your passionate support and demand of better options for residential broadband and telecommunications services.
10:25am December 6, 2016
Thank you for your interest and patience in CEC's broadband to the home initiative. We have been amazed and pleased by your passionate support and demand of better options for residential broadband and telecommunications services. As a result, CEC has contracted with a consultant to gather data and conduct a feasibility study to provide our residential members with broadband services. The timetable to determine our direction is in the first quarter of 2017.
What can you do? Continue to encourage your neighbors, friends and family to register and complete the survey located at https://consolidated.crowdfiber.com. We will continue to use the survey information to refine product packages, pricing, and interest for the feasibility study. Watch for continued updates on the crowdfiber website, CEC's website and Facebook page.
Thank you again for your interest in moving the broadband initiative forward.
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